Amy J. Glass has served as President of Michigan Mediation & Arbitration Services since 1995. She is a full time neutral and has been mediating cases since the late 1980s. Before 1995, she practiced law, specializing in civil litigation, employment law, and ADR. Today, her mediation practice is devoted primarily to civil litigation cases received through private referral and court appointment (state and federal). She serves as an arbitrator in employment, construction and commercial disputes.

In addition to direct dispute resolution work, Ms. Glass designs court and corporate dispute resolution programs and teaches mediation to judges, lawyers and other professionals. She has presented at national conferences and public hearings on myriad ADR policy issues including program evalulation, mandatory referral of cases to mediation; court-imposed "good faith participation" requirements; confidentiality, use & abuse of caucus, mediator ethics; and advanced mediation topics.

Additional E-Mail Contact: AmyGlass@NeutralServices.com